Terms & Conditions
All sales are final, no refunds will be offered, no exceptions.
We reserve the right to cancel an order for any reason.
Any Orders listed as Special Order must be paid in advance of order & no refunds will be offered after the sale.
* note special orders can take 2 - 8-weeks to arrive so be sure that's what you want before placing a special order because it cannot be canceled.
Local Pickup - call to set up an appointment for pickup of your items, must be request 2-5 days in advance. We will contact you to verify arrangements.
Disclaimer: All items are intended for decorative use only.
Buyer assumes the responsibility of use of the items purchased from or created by Sunrise Acres Farm and/or Old House Primitives.
Items not suitable for pets or young children; seller takes no responsibility for harm resulting from misuse!
However if your order is not correct when it arrives, notify us within 7 days to allow for corrections to be made.
So please feel free to ask questions before purchasing.
Items should be shipped within 3 - 4 working days (weekends excluded) you will be notified of any foreseen delay if expected to take longer.
*Colors may vary on each computer monitor.
If you are shipped the incorrect merchandise or your package arrives damaged please contact us to allow to correct issue.
Packages should be inspected upon arrival.
Don't ask to place an order over the phone! We will need a signed invoice verifying your sale. You can request a secure payment to be emailed to you to pay for an order that has been emailed. You can however print your invoice and mail with money order or check.
We reserve the right to refuse or cancel an order for any reason.
* items may vary in color on individual computer monitors
We don't intend to sound harsh but we are a small company and if we were forced to please everyone that changes their mind on a whim or other excuses, I'm sure we couldn't remain in business long.
Handmade soaps will vary in color and fragrance due to natural processes.
Textiles & Linens:
Linens may vary in color due to the handmade process. So be aware even if you order 2 of each there could still be color variation.
Handmade Folk Art:
All handcrafted Folk Art creations are for decoration and not intended for use by children.
Questions about items are always welcome.
Natural Products Disclaimer:
All soaps and shampoos are a natural product and may vary in color and consistency. All Solid shampoo are Soaps that can be used to wash your hair.
We are soapmakers not doctors, we make and sell soap and do not prescribe nor endorse the use of our soap for anything other than the cleansing of the body.
Beware of miracle cures and uses for soap and it's ingredients by those who do. It is prescribing to do so, perhaps without license.
The use of our soap is not intended to replace the recommendations of your healthcare practitioner.
Our soap is formulated to be extremely mild but some individuals may have adverse reactions to certain plant materials or other natural products.
Just because something is NATURAL does not mean it is safe for everyone.
If irritation should occur, discontinue use.
Our soap is for external use only and to be used with total discretion and sole responsibility.
The coloration of our soap may vary from batch to batch due to the use of natural herbs and spices which enhance their uniqueness.
It's JUST SOAP!